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Workspace DX Platform
Created by Ramanvir Sarao
Created on Nov 13, 2020

Simplifying/improving the TAP onboarding experience

TAP onboarding is meant to be self serve however we still have partners that need a lot of hand holding. I think a session with a couple of affiliate partner managers, and Kyle, can help identify all issues (and hopefully a pareto), which we can then address. This is all the more important since this year TAP focus will be even more strongly on revenue and GTM rather than onboarding, so if it can become more/truly self serve, then brilliant.

  • Kyle Strumberger
    Reply
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    Dec 3, 2020

    Raman, can you schedule some time to discuss this? For now we are going to keep this as future consideration.

  • Kyle Strumberger
    Reply
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    Nov 16, 2020

    Raman, I agree. With Salesforce integration coming in the future will the DX be the area in which potential TAP partners will apply? If so that is fine but if we have the process further along we can pull TAP status from Salesforce.

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